The Loblaws click and collect station.

Loblaws Online Grocery Service Click & Collect First Look

Back in May, Loblaws announced its intentions to launch an online grocery ...

The Loblaws click and collect station.

Loblaws Online Grocery Service Click & Collect First Look

Back in May, Loblaws announced its intentions to launch an online grocery service where customers could drive in to the store and pick up their order. It looks like those plans are beginning to take physical shape. Based on some e-commerce job descriptions, it looks like this is the Richmond Hill Loblaws. It sounds like [...]

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Mastercard N>XT Returns To Toronto Oct. 4 & 5

The Mastercard N>XT event is pretty unique when it comes to hackathons, and the event is returning to Toronto Oct. 4 and 5, 2014. Backed by a big name like Mastercard, the 30 teams in attendance will get to tackle very practical payment problems using Mastercard’s Simplify Commerce APIs and other external SDK. At last year’s event, teams [...]

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Gamification Taking Over Business – Mitchell Osak in the AOL Conversation Studio

It’s difficult to argue with the success of the Nike FuelBand… but what is at the centre of its success? Maybe it’s the rise of running as the primary means of exercise for so many urbanites looking to burn calories after work? No. It’s about showing off. It’s about social media and competing with your [...]

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Get Your Email List Ready With The 2014 Holiday Planning Guide

There are seven critical holiday dates (plus one Canadian-specific day) when your e-commerce marketing team has a great opportunity to turn subscribers, visitors and shopping-cart-abandoners into customers. If you’re not already focusing on these dates, you have some catching up to do! But don’t worry, Bronto Software’s 2014 Holiday Planning Guide will help you catch [...]

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The Roasters Pack Brings Coffee And Content To Subscribers

I bought my last pound of coffee because there was a tiger on the packaging. Suneal Pabari, co-founder of six month old e-commerce coffee subscription service The Roasters Pack, thinks that’s a bit weird. “If I really care about my cup of coffee, I’m going to want to learn about how to brew it better [...]

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How To Combat Bad Reviews For E-Commerce Shops

In an e-commerce world, customer service is not a desk that you can park at the back of the store with sitting on their hands waiting for returns and layaway. Instead, customer service takes the front seat online where word of both good and bad experiences can spread virally and customer retention is the surest [...]

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Finalists Named For 2014 Canada Post E-commerce Innovation Awards

Last year’s Canada Post E-commerce Innovations Awards were a celebration of Canada’s growing enthusiasm for online shopping, from both a merchant and consumer perspective. Canada Post noted the growing e-commerce market in their release: With the popularity of online shopping, Canada’s business-to-consumer parcel delivery market is expected to grow significantly in the coming years. By 2017 the [...]

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Opinion: Rumored NFC In iPhone 6 Will Drive Payment Tech Adoption

While some rumours about the iPhone 6 can  be dismissed as implausible at first glance, there’s one pleasant surprise among the pile of reports and grainy images that would make sense for Apple and give a boost to Android as well: NFC. Based on a leaked schematic from a hardware source, Wired said that ‘Signs [...]

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AvidRetail Aims To Eliminate POS Transaction Fees

“People want special attention,” Kaz Nejatian, co-founder of AvidRetail says of his career lessons so far. AvidRetail allows retailers to greet customers by name at checkout, a way of personalizing a simple experience like buying a coffee. For the person standing behind the counter (and their business), AvidRetail offers free and pre-paid mobile transactions. Customer can [...]

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Living With Acquisition: Robert Ostfield One Year After Joining Channel Zero

There are two parts to an acquisition: the numbers and the personalities. Robert Ostfield was careful to keep the latter in mind when ANDPOP, the company he led as CEO since 2007, was acquired by Channel Zero in 2013. “Putting valuation and cash aside, can you actually live with these people and can you fulfill [...]

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